Hello movers reviews

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About Us

We are a family owned business, devoted to providing excellent service through efficient, quality work to assure customer satisfaction. We shop and require other services too, so we treat our customers the way we expect to be treated. There is no move too small or too big for us to help you with.

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What is Safeload℠ Coverage?

Safeload℠ is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $500 to $5,000 you can select the right one for your move.

Safeload℠ Coverage Option Includes:
  • Personal property (cargo) during the loading and unloading process
  • Improper Handling of personal property while being moved
  • Low $100 deductible
  • Subject to exclusions

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They were fabulous. I started putting thing in but they reorganized to get everything in. Thanks Alex and Carlos

Yvette Q. | Las Vegas, NV

(Reviewed on 10/10/2021)

Great and efficient!

Sarah M. | Redwood City, CA

(Reviewed on 10/01/2021)

Absolutely fantastic! Worth every penny! I am in no way affiliated or related to anyone in this company, I’m just a satisfied customer. What great customer service and professional moving know-how. Alex was communicative, professional, friendly, and helpful. They did a fantastic job packing our truc

Tom G. | La Puente, CA

(Reviewed on 09/30/2021)

I can not say enough about Alex and his crew, they were AMAZING!! Outstanding in every way!! Made the whole experience so much tolerable during a usual stressful time. If you go with them you will not regret it !!!

Aurora T. | Long Beach, CA

(Reviewed on 09/26/2021)

Alex was exceptionally awesome! Understanding, helpful, quick, hardworking, etc all of the above and then some! Thank you so much!

Angel J. | Westminster, CA

(Reviewed on 09/19/2021)

These Guys are the best. "OUTSTANDING" , they really did exceed expectation, they went above and beyond to make sure everything was properly transported as if it were their own property. I live in an upstairs apartment and it not easy moving a Refrigerator up and down the stairs with other furnitu

Suzanne C. | La Mirada, CA

(Reviewed on 09/17/2021)

Guys were great, showed up on time and did whatever we asked.

steve m. | laguna hills, CA

(Reviewed on 09/08/2021)

A smile is part of our uniform :)

Goodbye to the past, Hello to the future!

We are happily eager to serve you!

Sours: https://www.movinghelp.com/movers/ca/downey/results/148b218e-e507-464b-91bc-516a3c124533/107103/1/0?agnosticDetails=False&loadConfigFromCart=False

Hello Movers

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  • Everybody hates moving, but these guys took such a burden off of me and my family! Super team of guys. They worked so hard and took care with everything they touched. They never assumed anyrhing, asked guestions, and made sure I was a part of every step.  I can't say enough about how great they were! Pricing was very fair and accurate; even the team at dispatch was amazing to work with. They kept in touch, confirming the move as well as the timing and arrival of the team.

    I have moved once or twice before. And this was the by far the best experience I've had with a moving company!! I highly recommend Hello Movers!

  • On the phone they were very nice and friendly, they called 2 days before scheduled time and told me they'd be there between 8-10. By 9:30 I got worried they would be late so I called and the main office said the truck had mechanical issues and my new time was 1-3.

    This was unacceptable because it messed up all of my other moving plans for later in the day and when I told them they magically had guys arrive at 10:30. So they were late but that's fine, they did a good job packing but then when they offered to add a few small chairs to the truck(which I hadn't previously asked for) the guy said "it's ok man, we take care of you, you take care of us" which was an obvious way to say "tip us extra for putting in these few chairs". Then they asked if they could out in a light that I hadn't asked to be put it and when I said I didn't want to be a hassle they repeated that line before.

    Overall the job itself was great and quick but the time issue plus the really tacky way of asking for a tip is the reason I can't give them 5 stars.

  • The booking process was great, and I was happily looking forward to my move. The day of, there was a staffing issue and they did their best to help, but it was necessary to reschedule to my move to the next day. The crew arrived as scheduled and although it took longer than we'd hoped, everything was done well and with care. I truly appreciated the manager, Mike's, attention to every detail and all of his assistance with rescheduling and other issues. I would highly recommend Hello Movers to anyone in the Orlando area - they are wonderful and will do an amazing job for you!

  • Last minute move just across town. i needed manpower and fast. I not only called thursday for a monday delivery but i got 30.00 cheaper price. I didn't move a lot everything was new in boxes but i couldn't do it alone. time was between 1-3 they came at 1:30 and was done all in one hour. Drivers were sweet, strong and got everything done amazingly fast. Correspondence was fast and i have no complaints. Would recommend them to anyone!

  • Super quick, super friendly.  Even though they have a minimum 3hrs: my items were loaded and unloaded in a hour. Definitely will use them again!

  • I was able to book the Job with one days notice. The guys showed up on time and immediately got to work. They were able to take apart everything and put it back together with no problems! It wasn't an easy job, because I have a huge bed that is a pain!! I would totally use this company again.

  • The movers got here early. They were super friendly and very efficient. They took care of our belongings as if they were their own. I would reccommend them to my friends and family!

  • Highly recommended with a great team of guys. Booked them off another website but felt compelled to write a review here as well because they didn't have any. Accurate estimates, professional, polite and hardworking movers! I've had some nightmare moves in the past, that won't happen with these guys. Good job Hello Movers!

  • Photo of Casandra A.

    BEWARE of these movers!  I do not post reviews often & hate giving bad reviews because people are trying to make a living but this group has not been good.

    They provided an estimate for our move, then took almost double the time which meant double the $$. They promised all of our furniture would fit in the truck, it didn't & we had to rent a uhaul to finish the move ourselves. They dropped our large Winchester safe & broke it. They dropped furniture on our stairs & chipped the stairs all the way up, they scratched & dented our doors & walls, scratched our 1930's wood floors, tore up door frames & didn't provide any covering to keep items safe. They then told us we should've asked for them to protect the stairs, walls & floors & that they don't have to. After which, one of the office guys told us the guys didn't even have protective gear on the trucks because they always lose it.
    After we posted a review with home advisor, they promised to fix everything so we would "fix" the review.  They sent someone out who put putty on the stairs that never dried & painted one door. They promised to replace our safe & still haven't. They keep making excuses. We have tried hard to give them the benefit of the doubt, but it's been almost a month.

52 other reviews that are not currently recommended

Sours: https://www.yelp.com/biz/hello-movers-land-o-lakes-2
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Hello Movers

Two pieces of the refrigerator were split during the moving, and upon entering they split a third one, they also dented the refrigerator.
A moving quote was requested to Hello Movers on 1/2/20. The service day requested was 1/6/20.
I provided the manager with an inventory of all the furniture that would be transported to my new home. They provide me with a quote of $421.5 for 1 truck two workers, 3hours. When I reviewed the quote I noticed some discrepancies I let the owner ( Xavier)know about it. I made the corrections on the reply email and I told him to quote me accordingly because I did not want any surprise. He told me that everything was fine.
On 1/6/20 when the workers showed up, one of them said it would take them five to six hours to move my stuff. He added I will be charged $99.00 extra per hour. I asked him to call the owner, but he couldn't get in touch with him, then he was able to talk to the manager Mike. I explained to him that I had provided them with an accurate inventory for them to be able to make a quote appropriate so I did not feel to paying all this extra money. I calmed me down saying it would take probably an extra hour, but wouldn't be that much.
The movers start putting things in the truck, but they disassembled a computer desk and a bottom freezer refrigerator (the last one took them forever to figure it out how to disassemble). Once we get to my new place, I was threaten with not unloading my furniture if I did not pay $565.00 so I did not have any other choice than paying the amount requested.
Since they do not have a qualified personal or someone trained to do this job, they were hours trying to assemble the computer desk, then they received a phone call from the manager asking them to leave.
One of the worker was willing to stay, but the other one threaten him with being fired, so both left. I called the manager and complained about it. He tried to justify his action saying they were doing this move for five hours and they have something else on their schedule. He added they do not move bottom freezer refrigerator, that's why they had had left it in the back yard of the new property.
I explained to him, that an accurate inventory has been provided to him, so he could provide an appropriate quote. I added if they did not deal with bottom freezer refrigerator because they are big and require to take down the house doors, he was supposed to inform me about it and decline the job. He was also informed three pieces of the refrigerator were broken, pictures were sent to him.
After that, Mike said he would be at my place to fix the computer desk, but he didn't. Three days after the move he send the same guys. They assembled the computer, and move the refrigerator inside, but not only took them forever to do that, but when I checked it, I noticed two dents. I also sent him those pictures and requested to be compensated with $400.00. He said he will talk to the owner (***) about it. Few days passed *** I contacted him to know the response and he responded the company would give me only $150.00 which I obviously refused. They damaged a very expensive refrigerator and want to compensate me with a little bit of money

Desired Outcome

To be compensated for $400.00

Hello Movers Response • Feb 01, 2020

The guys that moved *** was very professional. She never told us we had to remove her front door to move in the refrigerator and remove her refrigerator doors as well. The equipment needed to remove the doors we did not have but we do not remove refrigerator doors as a company anyways. Not something we do for anyone and if she would of mentioned that over the phone I would of told her. So we left her fridge in the garage and there was no damage to the fridge at all.

Customer Response • Feb 20, 2020

Took me sometime to get back to you, because of personal reasons. As I mentioned to you over the phone, Hello Movers was fully informed about the refrigerator, so if they did not feel comfortable or able to do this job they were supposed to let me know and not to schedule the moving.
We as customers have to be vocal about stuff like this, and have to report to the proper authorities so they can stop this behavior.
This moving was a rip off, they asked for $421.00 and charged me $565.oo ( I do have the invoice and the receipt in case you need it).
The guys from the company, disassembled the refrigerator and the computer desk and left it like that. After I complained, took him three days to send them back ( same personal). They assembled the computer desk, and moved in the refrigerator they had left in the back yard ( you will see it in the pictures).
The handlers are loose, and the water hose was improperly installed. Water comes out in front of the dispenser, instead of behind.
We were disrespected, mistreated and scammed for this company.
Please, find the pictures on the following emails.
Please confirm you received the pictures


Hello Movers Response • Mar 04, 2020

The customer had two plastic draws that were damaged before we moved her I will not be paying for those damages

Hello Movers Response • Mar 06, 2020

the customer had two plastic draws that were damaged before we moved her I will not be paying for those damages

Customer Response • Mar 11, 2020

This company as well as the managers are a scam. They know nothing was wrong with this refrigerator prior to the moving, but they truly believe they can damage personal stuff ,and not be hold accountable.
I completely disagree with their false response and would like to be compensated. The pictures speak by themselves.
I hope the Revdex.com can help me on this. I have not done it yet, but if necessary I will put what happened in all social media and I will take the dispute to another level.

Hello Movers Response • Apr 07, 2020

we did not move her refrigerator because we do not remove door off of refrigerator

Customer Response • Apr 10, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
I need to be compensated for the damage caused to refrigerator as well as the lack of professionalism and the disrespectful way I was treated. Not to mentioning all the time that I have to invest with this complain.
They responded on 4/7/20, they did not moved the refrigerator, but they mentioned previously they had left it in the garage, so they are contradicting themselves.
I think it's pretty clear they are a scam. Authority, should made unscrupulous people like this ones needs to be hold accountable for their actions , so they do not continue with this pattern.

Sours: https://www.revdex.com/reviews/hello-movers/l18294277
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Welcome To Hello Movers


Why Choose us

As one of the most reputable Local Moving Companies in Tampa , we strive to put you - our clients - FIRST. We make it our duty to go above and beyond to ensure a smooth and seamless transition, if you are looking to Hire Local Movers in Tampa. We provide a high standard in moving services in the Tampa region region, and provide moving quotes in Tampa to homeowners every day that are looking to move from Tampa or to other parts of Florida or out of state. Based out of the beautiful Tampa Bay, with offices in Orlando and Miami, we are fully equipped and staffed to handle all requests, local and long distance with white glove service. We offer a full line of packing, with state of the art trucks, and most of all a dedicated team guaranteed to exceed your expectations. If you are looking for moving companies in FL 33458 then be sure to check our reviews. Our moving quotes are free and we can normally get you a moving quotation within a few days.




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This moving company was amazing! I had 3 guys show up on time and ready to go. They were all very friendly, professional, and careful with all of my belongings and extremely efficient. They took the time to wrap up my furniture with blankets and disassemble pieces that needed to be taken apart for the move. I felt safe and they were trustworthy. I've heard horror stories from friends who used other moving companies and had their belongings damaged or some things go missing, but the guys with HELLO MOVERS were reliable, and I had no issues to worry about. Thanks!

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Sours: https://www.hellomoversllc.com/

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