Average customer service hourly rate

Average customer service hourly rate DEFAULT

Average Customer Service Representative (CSR) Hourly Pay

Avg. Base Hourly Rate (USD)

The average hourly pay for a Customer Service Representative (CSR) is $14.64


What is the Pay by Experience Level for Customer Service Representative (CSR)s?

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.94 based on 1,323 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation …Read more

What Do Customer Service Representative (CSR)s Do?

A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service …Read more

Job Satisfaction for Customer Service Representative (CSR)

Based on 5,650 responses, the job of Customer Service Representative (CSR) has received a job satisfaction rating of 3.66 out of 5. On average, Customer Service Representative (CSR)s are highly satisfied with their job.

Gender Breakdown

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This data is based on 12,414 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Sours: https://www.payscale.com/research/US/Job=Customer_Service_Representative_(CSR)/Hourly_Rate

How much does a Customer Service Representative I make hourly in the United States? The average hourly wage for a Customer Service Representative I in the United States is $17 as of September 27, 2021, but the range typically falls between $15 and $19. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

SalarySalary + BonusBenefitsHow To Become

Based on HR-reported data: a national average with a geographic differential

Customer Service Representative I Salaries by Percentile

Percentile Hourly Pay Rate LocationLast Updated
10th Percentile Customer Service Representative I Salary$13USSeptember 27, 2021
25th Percentile Customer Service Representative I Salary$15USSeptember 27, 2021
50th Percentile Customer Service Representative I Salary$17USSeptember 27, 2021
75th Percentile Customer Service Representative I Salary$19USSeptember 27, 2021
90th Percentile Customer Service Representative I Salary$21USSeptember 27, 2021

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Job Description for Customer Service Representative I

Customer Service Representative I responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2021 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Customer Service Representative I.

What does a Customer Service Representative I do?

Customer Service Representative I in Addison, TX

Provide guidance and basic technical recommendations to customer when required.

March 14, 2021

Answer incoming phone calls and e-mails promptly.

April 20, 2021

Meeting or exceeding weekly/monthly/quarterly sales goals.

April 23, 2021

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Customer Service Representative I Pay Difference by Location

City, StateCompared to national average
City, StateSan Francisco, CACompared to national average
City, StateWashington, DCCompared to national average
City, StateMiami, FLCompared to national average
City, StateChicago, ILCompared to national average
City, StateBoston, MACompared to national average
City, StateNew York, NYCompared to national average
City, StateDallas, TXCompared to national average

Customer Service Representative I Salary by Global Country

Customer Service Representative I Salary by State

Browse All Customer Services Jobs by Salary Level

Browse Related Job Categories With Customer Service Representative I

Take just three simple steps below to generate your own personalized salary report

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Understand the total hourly compensation opportunity for a Customer Service Representative I, hourly wage plus other pay elements

Average Hourly Wage

Core compensation




Average Total Hourly Cash Compensation

Includes base and short-term incentives




These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Customer Service Representative I in the United States. The average hourly rate for Customer Service Representative I ranges from $15 to $19 with the average hourly pay of $17. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $15 to $20 with the average total hourly cash compensation of $17.

View the Cost of Living in Major Cities

Skills associated with Customer Service Representative I: Product Support, Service Operations, Customer Interaction, Service Desk Management...More

Recently searched related titles: Move-In Coordinator

Recently searched companies with related titles : T Mobile Customer Service Representative, Fedex Customer Service Representative, Planet Fitness Member Service Representative

Salary estimation for Customer Service Representative I at companies like : LIQUIDITY SERVICES INC, OVERSTOCK.COM INC, WILLIAMS SONOMA INC

Jobs with a similar salary range to Customer Service Representative I : Assistant Outlet Manager, Charter Coordinator, Operations & Customer Service Representative, Operations Coordinator, Customer Service, Parts Customer Service Representative

Sours: https://www.salary.com/research/salary/benchmark/customer-service-representative-i-hourly-wages
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If you are looking for customer service pay scale, simply check out our links below :

1. Customer Support Representative Hourly Pay | PayScale

Customer Support Representative Hourly Pay | PayScale
The average hourly pay for a Customer Support Representative is $15.73. Visit PayScale to research customer support representative hourly pay by city, …

2. Hourly wage for Customer Service Representative I | Salary.com


The average hourly rate for Customer Service Representative I ranges from $15 to $20 with the average hourly pay of $18. The total hourly cash compensation, …

3. Customer Service Representatives – Bureau of Labor Statistics


Occupational Employment and Wages, May 2019. 43-4051 Customer Service Representatives. Interact with customers to provide basic or scripted information in …

4. Salary: Customer Service Representative | Glassdoor


Additional Cash Compensation · How much does a Customer Service Representative make? · Salaries for Related Job Titles · How much should you negotiate?

5. Customer Service Representative Salary in United States


Adoption assistance · Work from home · Tuition reimbursement · 401(k) matching · Flexible schedule · Paid time off · 401(k) · Dental insurance.

6. How much do Amazon.com Customer Service jobs pay …


Common benefits at Amazon.com. Benefits information is taken from job posted on Indeed. Flexible schedule.

7. Q: How Much Do Customer Service Representative Jobs Pay …


A Customer Service Representative in your area makes on average $17 per hour, or $0.40 (2%) more than the national average hourly salary of $17.03. ranks …

8. Customer Service Representative Salary | US News Best Jobs


Customer Service Representatives made a median salary of $34,710 in 2019. The best-paid 25 percent made $43,980 that year, while the lowest-paid 25 percent …

9. Work at Home Call Center Salaries – The Balance Careers


Call center jobs may pay an hourly wage, a per-call, or a per-minute rate, … costs, such as Internet/phone service, headsets, computer equipment, and virus scan …

10. Customer service representative – Wikipedia


Customer service representatives (CSRs), customer service advisors, or customer service … Skills that are associated with high pay for this job are those in customer service metrics, Microsoft Office, customer … Jump up to: US Department of Labor; ^ "Average Customer Service Representative (CSR) Hourly Pay". PayScale.

11. Help Scout's Annual Customer Support Salary Study


These customer support salary reports reveals what customer support professionals earn by location, industry, gender and more. … Manage conversations at scale … discussion about the value of customer service work — a critical discussion to … Do you receive other forms of compensation (medical benefits, bonuses, …

12. PayScale Insight Lab Reviews 2021: Details, Pricing …


152 reviews


Categories P CsSours: https://cs-directory.com/pay-scale/
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