Health concierge salary

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Health concierge customer service representative jobs

Customer Service Representative

 ...We are looking for a temporary, community-oriented customer service representative! As a Customer Service Representative, you'll provide product and shipping information and resolve any emerging problems that our community might face with both accuracy and efficiency.... 

Customer Health Care Concierge

 ...Job Description Health is everything. At CVS Health we are committed to increasing... communication skills, the Care Concierge will help elevate the store into a healthcare...  ...a focus on excellent, purpose-driven customer service. The Care Concierge will act as a... 

Customer Service Concierge

 ...workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers...  ...activities as appropriate, while providing superior customer service. QUALIFICATIONS/REQUIREMENTS: Be at least 18 years of... 

Health and Benefits Customer Service Representative

The RoleHealth Benefit Plan Advocates are passionate about developing strong, positive client relationships and ensuring customer satisfaction. The Benefit plan team takes pride in their thorough...  ...within the state of Colorado to service clients, run enrollment meetings... 

Customer Service Representative - Health Plan

 ...perm, and direct placement recruiting services to Healthcare Services organizations throughout...  ...opportunities. The Bilingual Customer Service Representative (Call Center) rep will respond to telephone inquiries from both Health Plan Members and Providers and provide... 

Customer Service Representative - Health Plan

 ...About us: Morgan Stephens represents the nation’s top healthcare systems offering the highest...  ...perm, and direct placement recruiting services to healthcare organizations throughout...  ...Responsible for providing telephonic customer service support to members and/or providers... 

Customer Service Representative - Health Plan

 ...About us: Morgan Stephens represents the nation’s top healthcare systems offering...  ..., and direct placement recruiting services to healthcare organizations...  ...Open Position: We are seeking a Customer Service Representative (Health Plan). The Customer Service Representative... 

Customer Service Representative - Health Care

$17 per hour

This Ohio-based health care insurance company is headquartered in Akron, Ohio and is one of the region's only provider owned...  ...the door with the premier employer in Summit County. The customer service representative provides personalized service to members and promptly... 

Customer Service Representative, Health Plan

 ...Job Description Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health...  ...Weekly Hours: 40. 00 Job Summary Demonstrates excellent customer service while partaking in inbound and outbound calls for Sanford Health... 

Customer Service Representative - Behavioral Health

DescriptionBehavioral Health Customer Service RepresentativeAjilon is looking to find our next Customer Service Representative! Do you want to expand your horizons while helping others? This position in behavior health is in Federal Way, Washington! Close to Kent... 

Guest Service Representative/Lobby Concierge

 ...We’re JLL -a leading professional services and investment management firm specializing... bring to the table! We design customized concierge and guest services programs for... building. The Guest Services Representative will courteously greet all tenants and... 

Customer Service Concierge  This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction...  ...a few weeks. We are experiencing unprecedented demand for our services, which means a full-time position with competitive wages. We're... 

Concierge/Customer Service

We care, for the children and families we serve, and our dedicated team members. You are our best asset. Feel valued and get access to the benefits and resources you need to connect, balance, grow, and thrive in your career. We support your work/life balance with a ...

Customer Service Representative

Hi, we're Oscar. We’re hiring a Customer Service Representative to join our Member Care and Service team..., consumer-focused health insurance startup founded in 2012 and... will report into the Concierge Operations Team Lead. This is a remote... 

Customer Concierge

$33k - $45k

 ...Established Farmers Insurance Agency in North Scottsdale is seeking an energetic, self-motivated customer service representative that has strong organizational skills with an attention to detail. Must have excellent oral and written communication skills. Able to work... 

Customer Service Representative, Health Plan

 ...Demonstrates excellent customer service while partaking in inbound and outbound calls for Sanford Health Plan, ensuring a positive experience for all members. Oversees member issues, questions, concerns and ensures a resolution is found. Responds to members and providers... 

Customer Service Representative

 ...currently have an open position for a full time or part time Customer Service Representative with the ability to fill other positions around the... our hospital provides. We pride ourselves on offering concierge level service. This position offers a unique opportunity... 

Customer Concierge

 ...advance within the company.SummaryThe Customer Concierge is an integral part of our office’s...  ....·Paid vacation·6 paid holidays·Health, Dental, Vision, and Life Insurance·4... experience and 1-3 years of customer service experience required·Must be... 


CUSTOMER SERVICE REPRESENTATIVEJob RequirementFull-time and Part-time positions availableMust be hospitableData entry skillsProblem-solving...  ...opportunities for top performersTravel agency or hotel concierge experience a plusCollege graduates welcome... 


Requisition No: 465942Agency: Department of HealthWorking Title: HEALTH SERVICES REPRESENTATIVE - 64051611Position Number: 64051611Salary: 23,645.18...  ...esponsiveness: We achieve our mission by serving our customers & engaging our partners.E xcellence: We promote... 


If you are looking for aetna health concierge customer service salary, simply check out our links below :

1. Aetna Health Concierge Hourly Pay – Salaries – Glassdoor,22.htm#:~:text=The%20typical%20Aetna%20Health%20Concierge,from%20%2416%20%2D%20%2426%20per%20hour.
Aetna Health Concierge Hourly Pay - Salaries - Glassdoor

2. Aetna Health Concierge Salaries | Glassdoor,22.htm

The typical Aetna Health Concierge salary is $36,247 per year. Health Concierge salaries at Aetna can range from $33,596 – $54,590 per year.

4. Working as a Concierge at Aetna, a CVS Health Company,-A-CVS-Health-Company/reviews?fcountry=ALL&fjobtitle=Concierge

5,673 reviews

5. Concierge Salaries in Dallas-Fort Worth Metroplex at Aetna, a …

The average salary for the role of Concierge at Aetna, a CVS Health Company in Dallas-Fort Worth Metroplex is $51,800. This salary estimate is based on …

6. Health Concierge Aetna Salary​, Jobs EcityWorks

Aetna Careers & Jobs – Zippia. Posted: (5 days ago) May 18, 2020 · The average employee at Aetna earns a yearly salary of $50,769 per year, but different jobs …

7. Healthcare Concierge Annual Salary ($59408 Avg | Jul 2021)

How much do Healthcare Concierge jobs pay a year? The average annual pay for a Healthcare Concierge Job in the US is $59408 a year.

8. Working at Aetna: Company Overview and Reviews

Customer Service Representative Reviews at Aetna in Blue Bell, PA … As far as a Health Concierge in High point I applied July 16th had a phone interview …

9. Average Concierge Hourly Pay at Aetna, Inc. – PayScale

The average hourly pay for a Concierge at Aetna, Inc. is $18.70. Visit PayScale to research concierge hourly pay by city, experience, skill, …

10. Health Concierge Aetna Salary – Medical Standards and …

Administrative; May 4, 2021 – Health Concierge Salary Feb 27, 2021 – Health Concierge aetna concierge customer service. › Verified 7 days ago.

11. Job Posting for Health Concierge – Customer Service – Salary …

Job Description Health Concierge is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, …

12. Health Concierge Aetna Salary | Login Pages Finder

Find the best Login Page Health Concierge Aetna Salary. … Aetna concierge customer service. › Healthcare concierge salary …


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A Concierge Medicine Guide: Definition, Salary & Set-Up Info

A growing number of doctors are ditching the status quo and adopting an entirely different healthcare business model: concierge medicine.

In fact, a survey of 862 independent physicians found nearly half are considering a switch to concierge medicine. This new business model is an increasingly popular practice model, and it’s not going anywhere anytime soon.

But what is it? What does switching to this new practice model entail, exactly, and how do you know whether or not it’s for you and your patients?

Concierge medicine, also referred to as boutique or retainer medicine, is a new type of practice management that offers a number of benefits. These include:

  • Cutting back on the number of patients physicians need to see in a day
  • Improving personalized care
  • Reducing physician burnout

If you’re struggling with any of these issues, your practice could be among the thousands that will be saved by concierge medicine in the next 10 years.

We’ve created this guide to help you understand the concierge medicine trend and figure out whether it’s a fit for your practice.

What is concierge medicine?

The easiest way to explain what concierge medicine is will be to talk about how it differs from traditional practice models. Here are some of the major differences:

Payment: Patients pay a flat membership retainer fee in advance for medical services. According to Tom Blue, executive director of the American Academy of Private Physicians (AAPP), this fee ranges from $50 a month to $25,000 a year, with $135 to $150 per month being the national average.

Insurance: Blue estimates about 75 percent of concierge physicians take insurance, while the remaining have cash-only practices.

Patient panel: Doctors usually have 80-90 percent fewer patients under the concierge model compared to more traditional practices. The average concierge practice will have 500 to 1,000 total patients, according to Blue.

Physician access: This decrease in patient population allows concierge physicians to promise same-day or next-day appointments, 24/7 access and longer examination times.

Additional perks: Many concierge physicians offer incentives, such as house calls, nutritional counseling, emergency room visits and executive-level annual exams.

An important note on insurance: Doctors must never charge a patient’s insurance company for services that are included in the patient’s concierge membership fee. Double billing—charging for care submitted to the insurance company or Medicare in addition to charging the concierge fee—is considered health care fraud.

Concierge medicine doctors may choose to run their own practice or become affiliated with a physician network, such as the Procter & Gamble-owned MDVIP. Below are some key differences between these two care options:

Independent vs. Network-Affiliated Concierge Physicians

Independent concierge MD
Network-affiliated concierge MD
Must handle all support services on their ownSupport services (e.g., legal, marketing and insurance) handled by network
Can have as many patients as they can handleOften limited to a certain number of patients
Can charge patients whatever they wantCompany decides how much to charge patients
Don’t have to pay a fee to belong to a networkMust pay a fee to belong to network

The average concierge medicine salary

According to Medscape’s 2017 Physician Compensation Report, the average salary for primary care physicians is $294,000. Physicians who use the concierge payment model earn an average of $300,000 per year, which is only 2 percent more than the average earning of all physicians.

Who Earns More: Concierge or Cash-Only Physicians?
Who Earns More: Concierge or Cash-Only Physicians chart
Concierge doctor salaries are apparently on par with their colleagues’ income. “I tell physicians this is not entirely a recipe to work a lot less and make a lot more. It is just a different, more satisfying, type of work,” says Blue.

Keep in mind that the amount of income you earn depends on how many concierge patients you serve. Some people opt to turn their entire practice into a concierge format. This is often referred to as the “full” model. It allows doctors to work at a slower pace because their revenue per patient is significantly higher.

Other doctors may prefer to implement a “hybrid” concierge model: The practice keeps operating in the traditional manner, but several hours a week are blocked off to care for a percentage of the practice’s concierge patients.

This is particularly attractive for doctors who fear their salary will take a hit if they convert to concierge overnight without securing enough membership fees to cover costs and make a living.

Although converting to concierge practice may not result in a huge salary increase, it can lead to potential cost savings. Since you’ll presumably have fewer patients, you may be able to operate effectively with a decreased staff or a smaller office.

Is this model right for you?

At this point, you may be wondering whether transitioning to concierge medicine is worth the effort. For many doctors, including concierge medicine advocate Dr. Steven Knope, the answer is a resounding yes.


“I really didn’t have any conflict over making the move to concierge medicine. I had fought the HMOs and insurance oligopolies for years. I knew that the system was corrupt, and I learned that I could not change that system.”

Dr. Steven Knope, author and internist


Like Knope, many practices are drawn to concierge because they believe the healthcare industry has become too bureaucratic. They are frustrated by the relentless financial squeeze on providers from the government and insurance companies due to reimbursement rate reductions and claims processing changes.

A switch to concierge medicine is a way to break through some of that red tape, allowing concierge doctors to spend more time on personalized patient care and less time worrying when or how they’ll get paid for their efforts.

That said, this style of medicine may not be ideal for everyone. According to Dan Behroozi, executive vice president of business development and operations at MDVIP, the most sought-after types of physicians for the concierge medicine model include internists, family practice, endocrinology and cardiology.

“The physician needs to function as a general practitioner. If they don’t have that primary care relationship, this is not the right model,” says Behroozi.

Still having trouble picturing yourself in a concierge practice? Read our case study below to learn about one doctor’s experience.

Birmingham Medical
L. Scott Grant, MD, a primary care doctor in Birmingham, MI, has a three-tiered concierge medicine model at his practice, with patients paying $500, $1,000 or $2,500 per year, depending on age and services.

His income thus far “has stayed about the same with a slight bump up, but I see fewer patients. I don’t have to work nearly as hard to make the same financial target,” he says.

His direct patient contact has shrunk from 60 hours per week to 30, while his after-hours time commitment to care, including phone calls and emails, has remained about the same, he reports.

“The pace of the day is different,” says Behroozi. “On average, our doctors see about 10 patients a day, give or take one or two. Our doctors don’t spend hours completing paperwork.”

Software to support concierge practices

Those transitioning to concierge care will find that it’s a good time to re-evaluate workflows and invest in new or upgraded health IT tools. Below are some types of applications that can optimize concierge model operations and examples of highly rated software vendors to consider.

Electronic Health Records (EHR)

Every physician would benefit from digitizing their patient records, but concierge practices have unique incentives to go paperless.

EHRs make it easier to document a patient’s condition over time, so you can provide them with detailed and comprehensive clinical documentation that supports your recommendations for their health plan.

Since patients are essentially paying for more personalized service and will anticipate greater access to this documentation, it makes sense to invest in an electronic system to meet these expectations.

Medical Billing Software

Medical billing software automates the collections process for your office. Some solutions are particularly well-suited for concierge practices because they offer helpful functionalities, such as generating pre-collection letters, compiling a list of all payment plan patients and running a report to calculate outstanding balances.

Patient Portals

The value of concierge medicine from the patient’s perspective is that they get to feel a greater level of accessibility to, and attention from, their doctor. Patient portals provide a platform on which doctors and patients can securely exchange messages, schedule appointments and review medical notes any time of day.

Key takeaways

Concierge medicine can be a great option for physicians who are ready for a change of pace thanks to the smaller patient panel and reduced dependence on insurance reimbursements.

Keep these things in mind as you make a final decision about the future of your practice:

  • There are many ways to offer concierge care. Consider the options (e.g., full vs. hybrid models, independent vs. network-affiliated) and choose what’s best for you.
  • Beware of double billing. You cannot bill insurance companies for services your membership fees already cover.
  • Don’t expect to get rich. Concierge medicine is more about improving your relationships with patients and limiting insurance hassles than it is about making more money.
  • Check out new software tools. For a smoother transition, consider EHR or practice management systems that meet and exceed concierge practice needs.

Concierge hourly salaries in the United States at CVS Health

Subpar work environment.

Healthcare Concierge (Current Employee) - Forney, TX - July 30, 2021

If you are used to a retail/ customer service type of job then you won't have a problem. However, once you get done with the initial 2 weeks of training, the management will begin to add on additional responsibilities for you to handle. The communication between higher up management and it's employees SUCKS. Half the time I am sent to a different store an hour away just to make phone calls to Medicare patients.
The pay seems good but once you take into account all the extra things they expect from you, it really isn't enough. This is an overglorified retail job with extra steps.


Paid mileage for travel (if approved)


Work life balance is non-existent, 11 hour shifts, required to travel to different stores dispite being hired at a single location.


Concierge salary health

Questions? Need to make an appointment? Connect with our concierge team. Call us at 201-884-5329 or email us at [email protected]

Browse CVS annual salaries by job title. See what others thought about what they got paid at CVS. +$3K (9%) more than average CVS salary ( $30K ). "The pay at CVS compared to competitors is great. The amount of work I do is a lot but the pay shows up for it.

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Get the help you need for your children, pets, elderly parents, home and lifestyle. Making it easier to find better care for your whole family.

Health Catalyst is a leading provider of data and analytics technology and services to healthcare organizations, committed to being the catalyst for massive, measurable, data-informed healthcare improvement...

Based in Augusta, Georgia, Augusta University Health is a world-class health care network, offering the most comprehensive primary, specialty and subspecialty care in the region. Augusta University Health provides skilled, compassionate care to its patients, conducts leading-edge clinical research and fosters the medical education and training ...

UAB Main Information. Switchboard: (205) 934-4011. Deaf Service/TDD: 934-4642. Emergency Information. Main Address: 1720 2nd Ave South Birmingham, AL 35294-0113

Shop Costco's Boise, ID location for electronics, groceries, small appliances, and more. Find quality brand-name products at warehouse prices.

A cloud-based suite of population health management and patient engagement tools designed to support the complete continuum of care. Personal Concierge™. Acts as a virtual care coordinator to provide in-the-moment, personalized guidance to help patients navigate their healthcare journey.

American Express offers world-class Charge and Credit Cards, Gift Cards, Rewards, Travel, Personal Savings, Business Services, Insurance and more.

Job Title: Customer Health Care Concierge. Job Description: Make outbound calls to confirm class attendance and support set-up on the day of classes and events.Build relationships with customers, patients and caregivers by answering service (non-clinical) questions and welcoming them to the HealthHUB.

Apply for a CVS Health Customer Health Care Concierge job in Knoxville, TN. Apply online instantly. View this and more full-time & part-time jobs in Knoxville, TN on Snagajob.

Concierge Medicine: Greater Access for a Fee

Average Concierge Hourly Pay

Avg. Base Hourly Rate (USD)

The average hourly pay for a Concierge is $14.51


What is the Pay by Experience Level for Concierges?

An entry-level Concierge with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.55 based on 68 salaries. An early career Concierge with 1-4 years of experience earns an average total compensation of $14.15 based on 564 salaries. A mid-career Concierge …Read more

What Do Concierges Do?

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

Especially in hotel settings, the concierge is called upon by guests to help recommend shopping and dining choices nearby; they must be able to provide good and …Read more

Job Satisfaction for Concierge

Based on 218 responses, the job of Concierge has received a job satisfaction rating of 3.87 out of 5. On average, Concierges are highly satisfied with their job.

Gender Breakdown

Prefer to self-define


This data is based on 451 survey responses. Learn more about the gender pay gap.

Common Health Benefits


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